Get Twysted 

A CONSULTATION is necessary. We will discuss product options, transitioning, maintenance and ultimately styling.  This is your opportunity to ask questions and make it clear as to your expectations from your stylist. Consultations are FREE. 

APPOINTMENT DAY

• Prior to your arrival please prepare your hair by removing the previous style  and comb through.
• On appointment day SERVICE cannot be changed. If you are scheduled to receive for example  loc maintenance it CANNOT be changed to SERVICE OF A LESSER VALUE.

GUEST/NATURALIST RELATIONSHIP

Get Twysted is grateful for all of its guests old and new. However, we would like to emphasize the importance of finding a healthy balance of conversation. Naturalist and guest must refrain from questions of a personal nature. Your naturalist qualifications as it pertains to your service is acceptible.

Your naturalist goal is to be your guide on your natural hair journey.

LATENESS

Get Twysted allows 15 minutes for lateness. Appointment may need to be rescheduled beyond that point. 

Please take our other clients needs into consideration as your lateness will affect them.

NO SHOW 

Get Twysted will charge a $45 NO CALL/NO SHOW FEE.  No exceptions.

CANCELLATION 

Cancellations must be made 24/48 hours in advance.

• In inclimate weather a 2 hour delay is permitted. Your stylist will contact you. 

Payment Type - Cash only!

• Please have available currency breakdown for payment, i.e single bills ect.
• Visa, Mastercard & Discover Card will be available as soon as we can find a merchant service that works for us.

• RATES we realize when a potential customer calls that he or she is looking for the cheapest price around.  They are assuming that they will get the highest quality of service at minimum cost. It is soon discovered that you get what you pay for.  

• ALL PRICES ARE A STARTING POINT.

REIMBURSEMENTS - DO-OVERS

• We do not offer reimbursements or do-overs once you have paid for service.

CHILDREN

• Unless a child is receiving service they are not allowed to be in the salon, children whether well behaved or not are considered a liability and arrangements should be made for their care.